Safer Gambling

Safer Gambling is for everyone. A lot of our players use our Safer Gambling tools to create an online gaming experience that best suits their budgets and daily routines. As a Safer Gambling operator, we are dedicated to ensuring you always have a safe gambling experience with us.

Our range of Safer Gambling tools can help you manage your spending as well as give you more control over the time you spend on our site. Please see further information on these tools below.

Self-Assessment Test

If you are not sure how much gambling has become a problem for you, you can take GamCare’s online assessment to find out how much of an impact gambling is having in your life.

Activity Statements

Activity Statements give you a detailed breakdown of your gameplay, the amounts you’ve deposited, wagered and more.

 

You can find this information in 'My History'.

Activity Statements

You can find all your transaction and gaming history information in 'My History' (after you log in).

Game Time Reminder

Keep track of the time you spend gambling and playing online with our Game Time Reminder.

 

You can set a Game Time Reminder from 30 mins up to 2 hours in 'Settings' (after you log in).

Game Time Reminder

To avail of this option, go to My Account -> Settings -> Game Time Reminder after you log in.

Deposit Limits

Keep track of your spending with our transaction, daily, weekly and monthly Deposit Limits to help you stick to your own personal budget.

Deposit Limits

Don’t run the risk of spending more than you expected. By setting yourself a deposit limit you can continue to play and have fun with the added comfort of knowing you’ll never deposit more than you’ve chosen or can afford.

Deposit limits can be set or updated at any time from the Cashier (after you log in).

Set my deposit limits

Take a Break

If you want to take some time away from playing with us, you can choose to ‘Take a Break’ for a specified period of 1 day, 2 days, 1 week, 1 month or 6 weeks.

Take a Break

Sometimes, a break is simply needed. If you are playing for longer than intended, ‘Take a Break’ allows you to do exactly what the name suggests.

You can choose to take a break for 1 day, 2 days, 1 week, 1 month, 6 weeks.

During this time, your account won’t be able to be accessed and will automatically re-open at the end of your break.

Or contact customer support.

Other Options

Protecting Minors

Gambling is an offence for persons under 18. If you know or suspect a person under the age of 18 is gambling, there are services available who can advise and help. Click read more for details.

UK Self-Exclusion

GAMSTOP is a free service that enables players who reside in the UK (Great Britain & Northern Ireland) to self-exclude from all online gambling companies in the UK.

Self-Exclusion

If you feel that gambling is affecting you, your family, work, or relationships you can choose to self-exclude from our sites for a period of 6 months, 1,2,3,4 or 5 years.

Self-exclusion is an option for people who are feeling stressed, upset, or preoccupied by gambling.

Self-Exclusion

This blocks you from accessing our site(s) for a period chosen by you, 6 months, 1,2,3,4 or 5 years and cannot be reversed by our Customer Support team.
You will be opted out of marketing within 2 days of receiving the completed self-exclusion notification.
Once your self-exclusion period has passed, your account(s) will remain closed until you contact our Customer Support team to reopen.

Or contact Customer Support.

Helpline Services

BeGambleAware

BeGambleAware provides information, advice and directs people to support to help keep people safe from gambling harms.

GAMSTOP

GAMSTOP is a free service available for consumers resident within the United Kingdom (Great Britain and Northern Ireland). GAMSTOP enables persons to put controls in place to help restrict their online gambling activities.

GamCare

GamCare is a provider of free information, advise and support with a 24/7 helpline for anyone affected by problem gambling in England, Scotland, and Wales. To speak to a GamCare adviser call 0808 8020 133.

Gambling Therapy

Gambling Therapy are a global online support service, offering advice in multiple languages for people who have been adversely affected by gambling.

Further Support

Block Gambling Transactions

For a list of financial services organisations in the UK that currently offer gambling blocks on debit cards visit “block gambling transactions” at GamCare.

Limit gambling exposure on social media

You can take action to limit your gambling exposure on social media by reducing the number of gambling adverts you see. For more details, visit Limiting Gambling Ads Online at Be Gamble Aware.

National Gambling Helpline

GamCare operate the National Gambling Helpline and offer confidential information, advice, and support for anyone harmed by gambling in Great Britain. The Helpline is open 24 hours every day on Freephone 0808 8020 133 or via Live Chat. Advisers will listen to you; they won’t judge, and your conversation is confidential.

GamCare Forums and Chatrooms

GamCare offers a moderated online forum and daily online group chatrooms to enable those affected by gambling harms to connect with others in similar situations, share their experience and support one another.

The National Gambling Treatment Service

The National Gambling Treatment Service is a network of organisations working together to provide confidential treatment and support for anyone experiencing gambling-related harms, free to access across England, Scotland, and Wales.

Blocking Services

Net Nanny is a content-control software that offers parental controls to monitor and control the computer and mobile device activity of family and minors.

Contact

If you have any concerns or questions about Safer Gambling, then don’t hesitate to get in touch at any time with our Customer Support team.